If you've tried your password and it's not working, take another look at your username. If you haven't customized your username, it's likely your email address. Try using your email address as the username and the password you think is right.
Still not working? Your password is a very important element to keeping your information and call details private. We're obligated to ask you to provide a bit more security information before we can set your password.
- Your My CenturyLink username
- The security answer or security code (depending on which is on record)
- We may ask for your account number