CenturyLink Business Products and Service Offerings Marketing Privacy Notice
May 2018

Please be advised, this Privacy Notice applies to our marketing activities related to our business products and service offerings. Residential customers should consult our Privacy Policy, available at https://akamai.centurylink.com/aboutus/legal/privacy-policy.htmlIn the event of any conflicts between this Privacy Notice and a separate agreement between you and us, the terms of the separate agreement shall apply to the extent permitted by law.

What does this Privacy Notice cover?

Your privacy is important to us.  Like most companies that provide services to other companies, we have certain information about employees of our customers and potential customers and use that information to market our products and services.  This Privacy Notice sets out the types of personal data we may collect, the ways that personal data is used and the reasons why we use that personal data.

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What personal data do we collect?

Your privacy is important to us.  Like most companies that provide services to other companies, we have certain information about employees of our customers and potential customers and use that information to market our products and services.  This Privacy Notice sets out the types of personal data we may collect, the ways that personal data is used and the reasons why we use that personal data.

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How do we use your personal data?

We use your personal data to contact you about our business products and service offerings your employer may be interested in. 

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How do we protect your personal data?

We are committed to protecting the security of your personal data.  We use a variety of security and operational measures to help prevent your personal data from unauthorized access, use or disclosure. We limit our collection and use of your personal data to the minimum necessary.

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Who do we share personal data with and why?

We share your personal data with other entities, including our affiliates and subsidiaries, to the extent applicable to our marketing activities related to our business products and service offerings. We do not sell your personal data to third parties.

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Where do we send your personal data?

CenturyLink provides business products and services around the world. In certain circumstances, we transfer your personal data outside of your country or region or to international organizations as necessary to engage in our marketing activities.  These areas and international organizations may not be subject to laws that provide the same level of protection for personal data as the country you live in.  Accordingly, when transferring your personal data to any such area or international organization we use safeguards to ensure the security and protection of your personal data, including the use of standard agreements approved by various country and regional governments.

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How can you access and control your personal data?

Some countries and regions grant you certain rights regarding your personal data.  If you reside in one of those countries or regions, you have the right to ask us to provide you access to the personal data we have about you, to request correction and erasure of your personal data, the right to ask us to restrict our use of your personal data, to object to our use of your personal data and, in certain circumstances, the right to direct us to send your personal data to another entity.

If you would like to request us to do any of the preceding, send your request to our Data Protection Officer at DPO@centurylink.com.  Please identify the right(s) you wish to exercise and the personal data involved.  We may request additional information to help us search for the personal data you requested, so you should be as precise as possible in making your request.  If your request is to receive a copy of personal data we have about you, we will provide you with a copy free of charge.  For any further copies requested, we may charge a reasonable fee based on administrative costs.  For any request made by email, unless you request otherwise, we will provide the information via email in a commonly used form, such as a Word document, Excel sheet or PDF as appropriate.

We will respond to your request within one month but may extend that period by an additional 2 months, taking into account the complexity and number of requests we receive.  If we extend the time to respond, we will let you know of that extension within one month of your request.

How can you contact us?

CenturyLink and its affiliates are the data controllers for personal data we collect from you as it relates to contacting you about our business products and service offerings that your employer may be interested in.  Our principal address for the purposes of this Privacy Notice is 10 Fleet Place, London, EC4M 7RB.

If you have a privacy concern, complaint or question as it relates to your personal data, please send an email to our Data Protection Officer at DPO@centurylink.com.  We will respond within 30 days.

How will changes to this Privacy Notice be communicated?

We will update this Privacy Notice when necessary to reflect changes in our business, to reflect feedback we receive and as otherwise necessary to ensure it remains accurate and complete.  When we post changes to this Privacy Notice, we will revise the date at the beginning of this Privacy Notice.  We will also describe changes in the “Change History” section below.  If there are material changes to this Privacy Notice or in how we collect or use your personal data, we will notify you either by prominently publishing a notice on our websites and/or by directly sending you an email notification if we have your contact information.  We will do this before such material changes take effect.  We encourage you to periodically review this Privacy Notice to learn how we are protecting your personal data.

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